Managing Services (Record no. 15934)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00711nam a2200265Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | IBSLLIB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250207144753.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231217s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0135615720 |
| 040 ## - CATALOGING SOURCE | |
| Language of cataloging | English |
| Original cataloging agency | IBSLLIB |
| 041 ## - LANGUAGE CODE | |
| Language code of original | Eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| Item number | LOV |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lovelock , Christopher H . |
| 245 #0 - TITLE STATEMENT | |
| Title | Managing Services |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Jersey : |
| Name of publisher, distributor, etc. | Prentice Hall , |
| Date of publication, distribution, etc. | 1992 . |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 472 p . : |
| Other physical details | Charts , Graphs ; |
| Dimensions | 23 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Human Resource Management |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Human Resource Management |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Managing Services |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer Service |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Human Dimension |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Service Quality |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Permanent Location | Current Location | Shelving location | Date acquired | Full call number | Barcode | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference Collection | IBSL Library | IBSL Library | Reference Section | 30/04/2002 | 658.3 LOV | 04233 | Lending Book | R 18 |