| 000 | 00493nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a978 818 497 528 4 | ||
| 040 |
_bEng _aIBSLLIB |
||
| 041 | _hEng | ||
| 082 | _a658.84 | ||
| 100 | _a"Nykamp, M." | ||
| 245 | 4 |
_aThe customer differential / _cM. Nykamp |
|
| 260 |
_aNew Delhi: _b"BPI India," _c2012 |
||
| 300 | _a212p. | ||
| 653 | _aCustomer relationship managementCRM | ||
| 999 |
_c19488 _d19488 |
||
| 003 | IBSLLIB | ||
| 005 | 20240204133218.0 | ||
| 942 |
_3BK _cBook |
||