000 00602nam a2200217Ia 4500
003 IBSLLIB
005 20250629100256.0
008 231217s9999 xx 000 0 und d
040 _beng
_aIBSLLIB
041 _hEng
082 _a658.84
_2RAI
100 _aRai , Urmila
245 0 _aBusiness Communication and Customer Relations
260 _aColombo ,
_bCommercial Bank ,
_c2006 .
300 _a337 P . :
_bCharts , Graphs ;
_c24 cm
650 _aMarketing Management
653 _aMarketing Management
653 _aBusiness Communication
653 _aCustomer Relations
942 _cBK
999 _c19093
_d19093