000 00632nam a2200241Ia 4500
003 IBSLLIB
005 20250628151853.0
008 231217s9999 xx 000 0 und d
020 _a0852976097
040 _beng
_aIBSLLIB
041 _hEng
082 _a658.8
_bRUS
100 _aRussell , Neil
245 0 _aCustomer Relationship Management
260 _aUK :
_bCIB ,
_c2002 .
300 _a218 p . :
_bCharts , Graphs ;
_c24 cm
650 _aMarketing Management
653 _aMarketing Management
653 _aCustomer Relationship
653 _aCollecting Management
653 _aMarketing
942 _cBK
999 _c17611
_d17611