| 000 | 00729nam a2200265Ia 4500 | ||
|---|---|---|---|
| 003 | IBSLLIB | ||
| 005 | 20250602135047.0 | ||
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a8120309146 | ||
| 040 |
_beng _aIBSLLIB |
||
| 041 | _hEng | ||
| 082 |
_a658.8 _bPAY |
||
| 100 | _aPayne , Adrian | ||
| 245 | 4 | _aThe Essence of Services Marketing | |
| 260 |
_aNew Delhi : _bPrentice Hall of India , _c2001 . |
||
| 300 |
_a253 p . : _bCharts , Graphs ; _c23 cm |
||
| 650 | _aMarket Management | ||
| 653 | _aMarket Management | ||
| 653 | _aServices Marketing | ||
| 653 | _aRelationship Marketing | ||
| 653 | _aCustomer Service | ||
| 653 | _aCustomer Service | ||
| 653 | _aMarketing Strategic | ||
| 942 | _cBK | ||
| 999 |
_c17083 _d17083 |
||