| 000 | 00711nam a2200265Ia 4500 | ||
|---|---|---|---|
| 003 | IBSLLIB | ||
| 005 | 20250207144753.0 | ||
| 008 | 231217s9999 xx 000 0 und d | ||
| 020 | _a0135615720 | ||
| 040 |
_beng _aIBSLLIB |
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| 041 | _hEng | ||
| 082 |
_a658.3 _bLOV |
||
| 100 | _aLovelock , Christopher H . | ||
| 245 | 0 | _aManaging Services | |
| 250 | _a2nd ed. | ||
| 260 |
_aNew Jersey : _bPrentice Hall , _c1992 . |
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| 300 |
_a472 p . : _bCharts , Graphs ; _c23 cm |
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| 650 | _aHuman Resource Management | ||
| 653 | _aHuman Resource Management | ||
| 653 | _aManaging Services | ||
| 653 | _aCustomer Service | ||
| 653 | _aHuman Dimension | ||
| 653 | _aService Quality | ||
| 942 | _cBK | ||
| 999 |
_c15934 _d15934 |
||