TY  - BOOK
AU  - "Taylor, Shirley"
TI  - "Model Business Letters, Emails and other business documents/"
SN  - 9.78956E+11
U1  - 651.74 
PY  - 2013///
CY  - India
PB  - "Pearson,"
KW  - letter writingbusiness email writing
ER  -