"Rai, U." <br/><br/>
Business communication and customer relations/ 
U. Rai 
 - "Colombo,"  "Commercial Bank,"  2006 
 - 337p. 
<br/><br/><label>Subjects--Index Terms: </label>communicationcustomer relations 
<br/><br/><label>Dewey Class. No.: </label>658.84