Jones , Neil Russell  <br/><br/>
Marketing Sales and Customer Services 

 - 2nd ed. 
 - UK :  CIB ,  2003 . 
 - 331 p . :  Charts , Graphs ;   25 cm  
<br/><br/><label>ISBN: </label>9780852976906 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Subjects--Index Terms: </label>Marketing  Sales  Customer Service  Financial Services  Marketing Research  Pricing  Customer Service  
<br/><br/><label>Dewey Class. No.: </label>658.8  / RUS