Wellington , Pat <br/><br/>
Effective Customer Care  

 - New Delhi :  Kogan page ,  2010 . 
 - 130 p . :  Charts , Graphs ;   22 cm  
<br/><br/><label>ISBN: </label>9780749459970 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management 
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management  Effective Customer Care  Customer Relationship  
<br/><br/><label>Dewey Class. No.: </label>658.8  / WEL