TY  - BOOK
AU  - Jones , Neil Russell
TI  - Maketing Sales and Customer Services 
SN  - 0852976909
U1  - 658.8 
PY  - 2003///
CY  - UK
PB  - CIB
KW  - Marketing
KW  - Sales
KW  - Customer Service
KW  - Market Research
KW  - Strategy
KW  - Pricing
KW  - Building Relationship
KW  - Sales Management
ER  -