Jones , Neil Russell <br/><br/>
Maketing Sales and Customer Services  

 - 2nd ed.  
 - UK :  CIB ,  2003 . 
 - 331 p . :  Charts ;   25 cm  
<br/><br/><label>ISBN: </label>0852976909 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing 
<br/><br/><label>Subjects--Index Terms: </label>Marketing  Sales  Customer Service  Market Research  Strategy  Pricing  Building Relationship  Sales Management  Customer Service  
<br/><br/><label>Dewey Class. No.: </label>658.8  / RUS