Russell , Neil  <br/><br/>
Customer Relationship Management  

 - UK :  CIB ,  2002 . 
 - 218 p . :  Charts , Graphs ;   24 cm  
<br/><br/><label>ISBN: </label>0852976097 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management 
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management  Customer Relationship Collecting Management  Marketing  
<br/><br/><label>Dewey Class. No.: </label>658.8  / RUS