TY  - BOOK
AU  - Sheth , Jagdish N 
AU  - Mittal , Banwari
TI  - Customer Behavior 
SN  - 9812435042
U1  - 658.84 SHE 
PY  - 2003///
CY  - Austra
PB  - Thomson , 
KW  - Marketing Management
KW  - Internet and E.Commerce
KW  - Customer Research
ER  -