TY  - BOOK
AU  - Peters , Tom
AU  - Gebhartd , Joan 
TI  - Quality is Everybodys Business
SN  - 8186852204
U1  - 658.5 
PY  - 1999///
CY  - Chennai
PB  - East Wesst Books
KW  - Credit Management
KW  - Leadership
ER  -