Watkins , Charley  <br/><br/>
Marketing Sales and Customer Services 

 - UK :  CIB ,  2002 . 
 - 348 p . :  Charts , Graphs ;  24 cm  
<br/><br/><label>ISBN: </label>0852975112 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management 
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management  Customer Service  Relationship  Corporate Services  
<br/><br/><label>Dewey Class. No.: </label>658.8  / WAT