TY  - BOOK
TI  - E - Commerce and Connecting to the Customer 
U1  - 332.1 
PY  - 1988/// .
CY  - London
PB  - Ernst and young llp
KW  - Financial Services
KW  - Technology Expenditures
KW  - Electronic  Commerce
KW  - Customer Connection
KW  - Survey Methodology
N1  - R10
ER  -