Smith , Lan  <br/><br/>
Meeting Customer Needs 

 - Oxford :  Butterworth ,  1994 . 
 - 185 P . :  Charts ;  23 cm  
<br/><br/><label>ISBN: </label>0750606681 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management 
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management  Meeting Customer Needs  Informal Research  
<br/><br/><label>Dewey Class. No.: </label>658.8  / SMI