TY  - BOOK
ED  - Chartered Institute of Bankers 
TI  - Financial Services 
SN  - 9780852973325
U1  - 658.4 
PY  - 1993///
CY  - London
PB  - Chartered Institute of Bankers
KW  - Executive Management
KW  - Customer Focused
KW  - Business Improvement
ER  -