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Kaizen Strategies for Customer Care (Record no. 17069)

MARC details
000 -LEADER
fixed length control field	00587nam a2200229Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field	IBSLLIB
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20250628153958.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	231217s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	8178081423
040 ## - CATALOGING SOURCE
Language of cataloging	English
Original cataloging agency	IBSLLIB
041 ## - LANGUAGE CODE
Language code of original	Eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.84
Edition number	WEL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Wellington , Patricia
245 #0 - TITLE STATEMENT
Title	Kaizen Strategies for Customer Care
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc.	London :
Name of publisher, distributor, etc.	Pitman ,
Date of publication, distribution, etc.	1995 .
300 ## - PHYSICAL DESCRIPTION
Extent	239 p . ;
Dimensions	24 cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Marketing Management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	Marketing Management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	Customer Care
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	Research Methods
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection code	Permanent Location	Current Location	Shelving location	Date acquired	Full call number	Barcode	Koha item type	Public note
				Reference Collection	IBSL Library	IBSL Library	Reference Section	28/10/2005	658.84 WEL	05656	Lending Book	R 20